With the season of shopping upon us, the time has come to consider our safety when bidding on gifts and home goods alike. Lidy Baars, an online retailer at French Garden House, offers the following expert tips.
1. Get to know the seller: Read the “about us” page, the contact information and blog. Find out how long has the seller been in business. I encourage buyers to call French Garden House to discuss any questions they have; that way, we get to know each other a little bit and the customer knows we are a real business with a genuine, working phone number.
2. Study the item you want: We take several large photos of each item we sell and give honest tell-all descriptions. Be sure that you can see what you are buying. Make sure that any flaws in the piece (in the case of vintage antiques) are mentioned. Take note of its condition and measurements.
3. Pay in a secure manner: Only go ahead with the purchase if you are comfortable with the payment method. If paying electronically, make sure that the seller uses a secure payment system that encrypts your financial details. Look for a padlock security symbol and a web address starting with “https://.” This indicates a secure payment.
By Jacqueline deMontravel